@if(getOption('chat_gpt_api_key_status') !=null && getOption('chat_gpt_api_key_status') == 1) @endif

@csrf

status==STATUS_ON_HOLD) checked="checked" @endif id="onHold" name="ticket_status"> {{ __('On-Hold') }}

status==STATUS_CLOSED) checked="checked" @endif id="closed" name="ticket_status"> {{ __('Closed') }}

status==STATUS_SUSPENDED) checked="checked" @endif id="suspend" name="ticket_status"> Suspend

status==STATUS_INPROGRESS) checked="checked" @endif id="processing" name="ticket_status"> {{ __('Processing') }}

status==STATUS_RESOLVED) checked="checked" @endif id="solved" name="ticket_status"> {{ __('Solved') }}

@if(getOption('agent_rating_status') == 1)

@php if( getRatingByTicketId($ticketData->id) > 0 ){ $rating = getRatingByTicketId($ticketData->id); } @endphp @if(!empty($rating)) @for ($i = 1; $i <= 5; $i++) @if($i<=$rating)

@else

@endif @endfor @else @if($ticketData->status==STATUS_CLOSED) @for ($i = 1; $i <= 5; $i++)

@endfor @endif @endif

@endif

@foreach($instantMessageData as $istMsg)

@endforeach {{__('Add Instant Reply')}}