{{$field->field_value??""}}
{{$ticketData->envato_licence??""}}
{{$ticketData->category->name??""}}
{{$ticketData->category->name ?\Carbon\Carbon::createFromFormat('Y-m-d H:i:s', $ticketData->created_at)->format('d M, Y H:i:s'):""}}
{{\Carbon\Carbon::parse($ticketData->last_reply_time)->diffForHumans()}}
{{$ticketData->priority?getPriorityStatus($ticketData->priority):""}}